Sarah Metcalfe

Founder Happy Coffee Consulting (UK)


Sarah founded Happy Coffee Consulting after 9 years building award winning customer service and customer experience based on the principles of happiness at work. Sarah has spent the last 10 years researching and training in Happiness at Work. In 2019 she keynoted in 14 countries and has worked with companies like WDHB, L’Oreal, FUTR, Abcam Life Sciences, Google, Sabio, Doctolib, Engage Business, P World, BASE Conferences, ICE, Teleperformance.

Areas of expertise

Happiness at Work
Customer service
Customer experience

Contact info