Leading industry specialists

Meet our team!


Sarah founded Happy Coffee Consulting after 9 years building award winning customer service and customer experience based on the principles of happiness at work. Sarah has spent the last 10 years researching and training in Happiness at Work. In 2019 she keynoted in 14 countries and has worked with companies like WDHB, L’Oreal, FUTR, Abcam Life Sciences, Google, Sabio, Doctolib, Engage Business, P World, BASE Conferences, ICE, Teleperformance.


Sheona has dedicated her career to working on initiatives that make a big positive social impact. As a certified Psychological Health and Safety Advisor with the Canadian Mental Health Association and former C-Suite executive, she has a deep understanding of how workplace culture and management practice can impact the success of a team. She now leads Cloud 9 to 5, a company dedicated to helping organizations and their employees tap into their potential and thrive.


Core team